Welcome to Clee Medical Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Please contact the surgery for Prescription ordering after 11am
Please contact the surgery after 2pm for result enquiries.
Or online access is available for both these areas please contact the surgery to register - please see News for latest update.
At Clee Medical Centre we send out a sms friends and family survey to all attendee's with a mobile number who have given consent.
For Practice Policy on our GDPR and complaints procedures please go to the further information section.
CLEE MEDICAL CENTRE ANNOUNCMENT
Clee Medical Centre is pleased to announce that we have been able to secure some additional clinical rooms within Stirling Street Medical Centre and we will be offering patients appointments at the Branch Site from June 5th, 2023.
What does this mean for YOU as a patient?
Nothing will change in how you contact us. Please continue to call 01472 697257 to make your appointments.
If you are offered an appointment at the Branch Site, you will be informed at the time of booking and sent the appropriate details of where to go via text.
We look forward to seeing you at both premises soon.
Serving You
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
When calling the practice
Please note that when calling the practice, or receiving a call from the practice, that all calls are recorded for training and monitoring purposes.
What the New Access Plans for GP surgery's means for you as a patient at Clee Medical Centre.
We will continue to answer your calls as quickly as possible.
The Process:
- The patient explains their problem to specially trained Care Navigators who has access to available care
- Care Navigators then signposts patients to appropriate services / sources of help whether that is in the practice or somewhere else.
- This can be one of many community services or self care options
To help make sure you receive:
- The most appropriate medical care
- From the most appropriate health professional
- At the most appropriate time
We may provide an appointment via telephone, at the main premises or branch site.
We will communicate requests and responses to and from the clinical team (this includes the Doctors).
We will respond to online requests - these should be none urgent items that can wait for a reply within two working days (e.g., results, prescriptions or advise requests for none life threatening conditions). You can do this by clicking here https://florey.accurx.com/p/B81015
We may offer care and advise from associated sources.
The services we may offer you are for example but not restricted to:
Nurse Practitioner, Practice Nurse, Healthcare Assistant.
Online consultations
Telephone call back
Pharmacy Referral
Physio Referral
Social Prescribing
Navigo / Open Minds
Dermatology
Opticians
Dentists
Many of these services that we may signpost you to, are self referral and allow you the freedom to arrange your own appointments at a convenient time to you.
Patient information leaflets
You can find information leaflets on some conditions here
SEPSIS
Sepsis is a rare but serious complication of an infection. Without quick treatment, sepsis can lead to multiple organ failure and death.
For more information please press HERE
Online Consultations
Please use the link for non urgent requests only.
Response will be made within 48 working hours. Except weekends and Bank Holidays.
The requests will be check for arrival between 8 am and 1.30 pm Monday to Friday. Requests sent after 1.30pm will be counted from the next day 8am.
Please ensure the form is completed accurately and follow guidance should you be re directed to seek alternative help.
COVID BOOSTER VACCINATIONS
Booster vaccination appointments are now available for the Autumn Booster Campaign at Clee Medical Centre.
Invites are being to eligible patients, you can book online or call the practice to book a booster vaccination. These can be administered at the same time as your seasonal flu vaccination.
(Site updated 20/11/2023)